{"id":368,"date":"2025-10-06T14:03:16","date_gmt":"2025-10-06T14:03:16","guid":{"rendered":"https:\/\/nv-travel.com\/?page_id=368"},"modified":"2025-10-06T14:03:16","modified_gmt":"2025-10-06T14:03:16","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/nv-travel.com\/es\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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At New Vision Travel, we understand that unforeseen circumstances may sometimes require you to cancel or change your travel plans. This refund policy explains our procedures in the event of cancellations and refund requests.<\/span><\/p>\n

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  1. \n

    Cancellation by the Client<\/strong><\/span>
    If you cancel your booking before the scheduled departure date, cancellation fees may apply according to the specific booking terms for your trip.<\/span>
    Cancellation requests must be submitted in writing and confirmed by our customer service team.<\/span><\/p>\n<\/li>\n

  2. \n

    Cancellation by New Vision Travel<\/strong><\/span>
    If NEW VISION TRAVEL must cancel your booking due to circumstances beyond our control\u2014such as severe weather, government restrictions, or safety issues\u2014we will provide a full refund of the amount paid.<\/span><\/p>\n<\/li>\n

  3. \n

    Refunds<\/strong><\/span>
    Refunds will be processed as promptly as possible.<\/span>
    Unless otherwise indicated, refunds will be issued using the original method of payment used for the booking.<\/span><\/p>\n<\/li>\n

  4. \n

    Transaction Fees<\/strong><\/span>
    Transaction fees may apply to refunds, including bank fees or processing charges, which will be deducted from the refunded amount.<\/span><\/p>\n<\/li>\n

  5. \n

    Specific Refund Requests<\/strong><\/span>
    For exceptional refund requests or special situations, please contact our customer service team to discuss available options.<\/span><\/p>\n<\/li>\n

  6. \n

    Booking Modifications<\/strong><\/span>
    If you prefer to modify your booking instead of canceling, modification fees may apply depending on availability and the booking terms.<\/span><\/p>\n<\/li>\n

  7. \n

    Contact<\/strong><\/span>
    For any questions about our refund policy or to submit a refund request, please contact our customer service team at Info.resa@nv-travel.com<\/a><\/strong>.<\/span><\/p>\n<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"At New Vision Travel, we understand that unforeseen circumstances may sometimes require you to cancel or change your travel plans. This refund policy explains our procedures in the event of cancellations and refund requests. Cancellation by the ClientIf you cancel your booking before the scheduled departure date, cancellation fees may apply according to the specific [...]","protected":false},"author":1,"featured_media":359,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-368","page","type-page","status-publish","has-post-thumbnail","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/pages\/368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/comments?post=368"}],"version-history":[{"count":1,"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/pages\/368\/revisions"}],"predecessor-version":[{"id":369,"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/pages\/368\/revisions\/369"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/media\/359"}],"wp:attachment":[{"href":"https:\/\/nv-travel.com\/es\/wp-json\/wp\/v2\/media?parent=368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}